
PGomersall
216 discussion posts
Jon,
I thought I would start a general thread rather than continuing the specific one related to Channel logs.
Upgraded to v6. v6 opened and connected to the previous remote channel log. It enumerated the log. However none of the rows returned show anything in the message field. I then looked a the changes to the remote UI - this is now good. I then switched to just the remote std log UI and stayed pointing at the same server. Clicking get log brought up access denied. Now I cannot connect to any remote machine with LogFusion either with current credentials of specified - I just keep getting access denied. If I use a standard MMC to connect no problem. Now I open LogFusion and connect to a local log and it doesn't return any rows. Same if I elevate. Not sure how you want me to troubleshoot this. I will post here and then reboot and add any further findings.
Reboot same findings:
1) Local std. logs nothing - any of them - with or without elevation
2) Local Channel Logs return correct log rows but no message info
3) Will not connect to any remote log with current credentials or specified.
4) Uninstalled cleared all registry setting etc.; reinstalled - same result.
Beta 6 seems broken at least on Windows 8 x64; tested on 2 machines one in domain one in workgroup.
Mar 23, 2013 (modified Mar 23, 2013)
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#1

PGomersall
216 discussion posts
Jon,
Jon - Enabled debug logging. When I tried to open another Channel log I got "I need to upgrade to the Pro version". I am guessing that this is why it is not showing the message in the one it already connected to and opens, but it opened the first few local channel logs without it raising this prompt. Can you sent me temp Pro license to continue testing? Maybe I shall wait till next beta is out - you say you have other issues in 6?
I regularly use wmi in vbscripts and powershell and never have any issues with UAC particularly when connecting remotely.
Pete
Mar 25, 2013 (modified Mar 25, 2013)
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#3

PGomersall
216 discussion posts
Jon,
This is better but I have question and there are issues.
1) Look at image CompareMMCLogFusion for a listing of available logs channel logs; there is difference between what MMC shows and what LogFusion shows?
2) Now look at comparison of local channel log - ChannelLogRowVisibleMissingMessageInfo -MMC to LogFusion - no message showing. However looking at another local log ChannelLogWorking - this works fine
3) Remote connection works and show correctly - RemoteChannel
• Attachment [protected]: LogFusion.zip [2,041,011 bytes]

PGomersall
216 discussion posts
Jon,
I think you are nearly there!
1) Questions: The entry to "Open other" - if you look at Open Event Log and the Open Event Log Channel UI's, the items are similar - this seems confusing. Is it possible to filter them? Are they enumerated and or accessed different ways - if so then shouldn't they only show their intended returned values? i.e. the standard logs and only channel logs - or is there some overlap because of how you are accessing them? Why have 2 entry points? Where does the name "Channel logs" come from - it is confusing to me - why not Applications and Services? These are questions of design, but if I am asking it is because the design confuses me - don't think this can be good.
2) the local channel logs all now return messages - however they are re-querying at about 5 second intervals and showing the duplicated rows.
So here is my design take for the "Open other...":
1) The main entry tab says "Open other..." so get rid of all the "Open" prefixes in child dialog
2) Contract the top 4 into a) Local logs and b) Remote logs
3) Add authentication section (i.e. current or other user) to Remote as entry to what logs to show
Obviously this makes assumptions about how you enumerate the logs and then access them but something as above may clean the design, but may not simplify the programming.
Pete
Mar 26, 2013 (modified Mar 26, 2013)
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#7

PGomersall
216 discussion posts
Jon,
Just for my own reference can you tell me where the name "Channel Logs" comes from?
Regarding item 3, I was just meaning if you compact into just local and remote, you would only need the one authentication dialog at the entry to the remote, if you see what I mean.
Pete

PGomersall
216 discussion posts
Jon,
Working now.
Another suggestion. Look at attached png. This shows the Settings > Logs. You can't tell if the log is Application std or Application Channel. Can you clarify in the UI what its source was? Obviously this would be true for others that show in multiple places.
Pete
• Attachment [protected]: LogFusionLogs.png [37,854 bytes]
Mar 26, 2013 (modified Mar 26, 2013)
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#11

PGomersall
216 discussion posts
Jon, All good now I will keep testing.
Pete

PGomersall
216 discussion posts
Jon,
Found more issues:
1) Time stamps are been calculated\shown incorrectly for both local and remote. See images; images taken at approx. 11 a.m. today - times are in future.
2) Remote Security is repopulating it seems - maybe need to check the others.
Question - change display - i.e. newest at top or clickable column sort?
• Attachment [protected]: LocalSystem.png [109,699 bytes]
• Attachment [protected]: LocalSystemLogFusion.png [165,746 bytes]

PGomersall
216 discussion posts
So for the remote security log the number of returned rows are going up ever couple of seconds because of the connection from LogFusion? Starts at 250 and is up to 500 in less than a minute?
When you click auto-column the number column doesn't expand to show all row numbers
Also what about my question: can you change display - i.e. newest at top or clickable column sort?
Pete
Mar 27, 2013 (modified Mar 27, 2013)
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#17