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Michael C Salvatore357256
8 discussion posts
I have a log file that is 1411 lines long. Scrolling to the bottom (or using auto-scroll) only displays down to line 1395 and obscures line 1396.

Anyone else have this problem? I can screenshot if it helps.
Jul 21, 2016  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Can you post a screenshot for it, that would help a lot. Thanks!
Jul 22, 2016  • #2
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Michael C Salvatore357256
8 discussion posts
Here you go, hope it helps.
• Attachment: 2016-07-21 15_47_22-.png [16,361 bytes]
2016-07-21 15_47_22-.png
2016-07-21 15_47_22-.png
Jul 25, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! That's really strange! From your screenshot, it looks like the scroll bar is missing too. Is that true? Or is it just cropped from the screenshot?
Jul 26, 2016  • #4
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Michael C Salvatore357256
8 discussion posts
Now that you mention it, you're right. No scrollbar.

I have 'Show highlighting in scrollbar...' and 'Show position line' checked. I unchecked and rechecked those to no effect.
Jul 26, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! Could you attach a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Copy to Clipboard" button
  • Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
  • Reply with the file attached
Jul 26, 2016  • #6
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Michael C Salvatore357256
8 discussion posts
Here you go.
• Attachment [protected]: LogFusionTroubleshooting.txt [30,645 bytes]
Jul 26, 2016  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I noticed you have display scaling enabled (set to 125%) in Windows. If you set it to 100%, then logout and back in, does LogFusion still have this issue? I suspect it's a scaling issue, but would like to confirm
Jul 27, 2016  • #8
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Michael C Salvatore357256
8 discussion posts
That was it. The scrollbar is there with markings and I see all the log.

The setting in windows said that 125% was 'standard', I believe, because of my screen resolution. Things are tiny but usable on my screen now.

This may be a problem with constant docking & undocking of my laptop. I'm not sure if windows changes scaling between laptop screen and multiple monitors.

(Edited for spelling)
Jul 28, 2016 (modified Jul 28, 2016)  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! That will give us a starting point for testing. We'll definitely let you know when we're able to get this all fixed up
Jul 29, 2016  • #10
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Michael C Salvatore357256
8 discussion posts
Thanks Keith.
Aug 3, 2016  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a heads up to let you know that I haven't forgotten about this, we've just been swamped with new cases this week. I will be following up on this next week
Aug 11, 2016  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I wasn't able to reproduce this here at 125% scaling with LogFusion 4.3. Are you still running into this issue after updating?
Aug 11, 2016  • #13
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Michael C Salvatore357256
8 discussion posts
Yes, unfortunately I'm still having the problem. I switched back to 125% and I'm missing my scrollbar and the last few lines again.
Aug 23, 2016  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I've just re-tested this and was able to get the same thing to happen here. I had to set my monitor to the same resolution as yours, as well as setting it to 125%. We'll hopefully get this all fixed up for the next version

Thanks!
Aug 25, 2016  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released LogFusion 5.0 Beta 1 (https://www.logfusion.ca/Download/Beta), and this should be all fixed up.

Thanks!
Sep 12, 2016  • #16
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Michael C Salvatore357256
8 discussion posts
I'm all up to date and still no change.
Sep 22, 2016  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Is the scroll bar still missing as well? Or is it just that you can get to the last couple of lines of the log, even with the scroll bar?
Sep 23, 2016  • #18
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